Shipping policy

Shipping Policy

 

Processing Orders:

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note:  Large & Corporate engraving orders may take longer.

 

Shipping Charges:

Shipping charges for your order will be calculated and displayed at checkout.

 

In Store Pickup:

You can skip the shipping fees with free local pickup from:

26 Cunningham Street, Dalby QLD 4405.

 

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store Pickup hours are:

8:45am to 5:30pm Monday to Friday

9:00am to 1pm Saturday

CLOSED SUNDAY

Please have your order number/confirmation email when you come.

 

International Shipping:

Please email us for any international shipping enquiries/quotes.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@bacons.com.au with your name and order number, and we will look into it for you.